WHAT TO EXPECT

Your journey begins with a comprehensive intake session (60–90 minutes). We’ll discuss:

  • Your mental health concerns and history.
  • Your goals and expectations for therapy or treatment.
  • Your current medications, if any, and lifestyle habits.

This first session ensures we build a treatment plan tailored to your specific needs. You can book appointments online or by calling 862-304-5169. We’re committed to creating a safe, supportive relationship where you feel heard and valued from day one.

Cancellation and Missed
Appointment Policy

At Intouch Medical Consult, we understand that unforeseen events can occur, potentially interfering with your scheduled appointments. To maintain the highest quality of care for all our clientsand ensure the efficient operation of our practice, we have established the following
cancellation and missed appointment policy:

Cancellation Notice

1. We require a minimum of 24 hours’ notice for cancellation of any scheduled appointment.
2. To cancel an appointment, please call our office at 862-304-5169 or send an email to
rtuvako@intouchmedicalconsult.com Please do not cancel by text message.

Late Cancellations and
Missed Appointments

1. Cancellations made with less than 24 hours’ notice will be considered late cancellations.
2. If you do not show up for your scheduled appointment and have not notified us in advance, it will be considered a missed appointment.
3. Late cancellations and missed appointments will be subject to a fee of $75 which is not covered by insurance.

Exceptions

We understand that emergencies can happen. In case of severe illness, family emergencies, or extreme weather conditions, please contact us as soon as possible. Fees may be waived in these circumstances at the discretion of your provider.

Multiple Missed Appointments

If you miss two appointments without proper notice within a 3-month period, we reserve the right to:
1. Require prepayment for future sessions
2. Discontinue care and refer you to other mental health resources in the community

Arriving Late

If you arrive late for your appointment, your session will still end at the originally scheduled time. If you are more than 15 minutes late, we may need to reschedule your appointment and the missed appointment fee may apply.

Insurance and Missed
Appointment Fees

Please note that insurance companies do not reimburse for missed appointments or late cancellation fees. These charges will be your responsibility.

Commitment to Care

We are committed to providing you with high-quality mental health care. This policy helps us maintain a predictable schedule, allowing us to provide timely and efficient service to all our clients. We appreciate your understanding and cooperation.

Confidentiality and
Patient Privacy?

At our practice, we take your privacy and confidentiality extremely seriously. We adhere strictly to HIPAA (Health Insurance Portability and Accountability Act) regulations and ethical standards of mental health care. All information shared during your sessions, including your personal data and treatment details, is kept strictly confidential

WHAT PEOPLE SAY

ABOUT INTOUCH MEDICAL CONSULT

“InTouch doesn’t just treat symptoms—they see me, understand me, and help me thrive.”

CLIENT A

“Dr. Richard’s approach to neurodivergence has made all the difference in my life.”

CLIENT B

I have been seeing Dr. Richard Tuvako for about eight months now, and I can honestly say he has helped me in more ways than I ever thought possible. Typically, I’m someone who struggles with nerves before appointments and often ends up not going back to the same doctor. But with Dr. Tuvako, it’s different. From the very beginning, he made me feel safe and comfortable, no matter the situation. Dr. Tuvako has a way of genuinely connecting with his patients. I can tell he truly cares about me as a person and is deeply invested in helping me reach my personal goals. He goes above and beyond to ensure I have the right treatment for my depression, anxiety, and ADHD, but he does so thoughtfully and carefully. He doesn’t just prescribe medication and send me on my way—he consistently asks meaningful questions about my mental and physical health, always prioritizing my safety and well-being. What sets Dr. Tuvako apart is his dedication and authenticity. I’ve never felt like just another patient to him. He’s someone I know I can depend on, no matter what. If I ever feel like I’m hitting a wall, he’s there to talk me through it and help me get back on track. Over time, he’s become more than just a psychiatrist to me—he’s someone I truly trust and consider a friend. I can’t thank Dr. Tuvako enough for everything he’s done for me and continues to do. His care, support, and compassion have truly made a difference in my life, and I wholeheartedly recommend him to anyone seeking help with their mental health.

CLIENT C